Former Nabi chef/owner Ji Kang has moved to Dallas where he's the executive chef at Samar. Here, he shares some thoughts on the lessons he learned while running Nabi.
The one thing I took the most from opening a restaurant was that it takes a ton of dedication and customer service is just so important. Honestly, before I opened the restaurant, as a chef, I thought the food would be the main attraction. But after that experience, I learned that the front of the house managers do a lot of work in keeping the customers happy and making sure they build relationships and make sure the people that came in left happy.Yup, who knew that service would be important in the service industry? Go figure. [City of Ate]